Human Resources (HR) Bridging Program Summary

Available HR Bridging Program positions:

• Program Coordinator

Human Resources (HR) Bridging Program

SUMMARY

The Job Skills’ Human Resources (HR) Bridging Program for Internationally Trained Individuals (ITIs) is a labour market integration program that will serve internationally trained Human Resources professionals.

The Program is designed to facilitate the integration of those who complete the Program into employment in their field, or a related field. The HR Bridging Program includes components that help ITIs address barriers to employment including: gaining specific knowledge of the Canadian HR workplace (legal and health information and other top issues for Canadian employers), sector specific language development, connections to employers in the human resources field through networking events, structured mentoring and workplace experience, and continued coaching and supports to ensure that employed participants pass their probationary period and succeed in their jobs.

HR Bridging Program Coordinator
(F/T contract position - based in Markham)

The Coordinator will be responsible for the overall management, development and implementation of the HR Bridging program. S/he will be active in performance/program evaluation and will provide the systems and structures for a consistent and professional atmosphere for clients and staff.

RESPONSIBILITIES

Coordination

• Lead  the implementation and delivery of the HR Bridging Program
• Develop strong working relationships with settlement, social service, and community agencies to promote the HR Bridging Program within the community
• With Job Skills’ Team, embed the new Bridging Program into Job Skills’ menu of Employment and Business Programs and Services
• Ensure that curriculum is prepared, reviewed and approved by the Advisory Committee
• Ensure that Program Evaluation is carried out and compiles, analyzes and distributes evaluation results to staff, committee members and other stakeholders

Communication/Outreach

• Enhance communication between sector agencies in York Region by promoting the HR Bridging Program within the community
• Use excellent customer service skills both in person and through email and telephone contacts to deal tactfully and effectively with community partners, staff and Funders
• Keep the Director of Newcomer Services and Programs aware of critical issues and weekly activities
• Chair weekly team meetings providing support and project updates to team
• Maintain a working relationship with the entire Job Skills’ organization and its departments
• Respond to inquiries about the HR Bridging Program and promotes features and benefits
• Participate in various activities in developing working relationships with community partners, employment agencies, trainers, employer to promote Job Skills and it services
• Assist in developing and delivering outreach and marketing activities/strategy within the community

Reporting and Data Analysis

• Ensure all policy and procedures related to the Initiative are followed and updated
• Maintain an awareness of contractual targets and monitors monthly progress
• Prepare monthly statistics for the HR Bridging Program agreement and reports to funder; writes narrative reports for monthly claims
• Provide trends analysis and statistics for proposals and reports through data collection: assists in the preparation and writing of reports and proposals
• Attend Board meetings and Annual General meetings as required
• Ensure contractual outcomes are met

Supervision

• Orient new staff to agency policies, procedures and job duties
• Coordinate the internal and external training for staff
• Monitor staff work performance and provides formal and informal feedback
• Ensure customer service is maximized through effective monitoring and scheduling of all resources including staff
• Keep the Director of Newcomer Services and Programs apprised of all staffing and issues

 Staff Development

• Attend staff meetings and participates in reporting and decision-making as required
• Identify professional development needs and participates in training opportunities
• Perform other duties as required.

QUALIFICATIONS

• The ideal candidate will possess a Certified Human Resources Professional designation (CHRP)
• Post-secondary education in Career and Work Counseling, Human Resources or a related field
• Proven experience in managing or supervising a team preferably within the corporate sector
• Experience working with Internationally Trained Individuals (ITIs)
• Curriculum development experience is a strong asset
• Excellent facilitation and presentation skills – ability to deliver quality workshop and seminars and customer focused presentations
• Intermediate to advanced proficiency in MS Office including Outlook, Word, Excel, Access and PowerPoint
• Experience in database and website development and maintenance
• High level of energy, a positive attitude with the ability to multi-task in a fast paced environment
• Ability to work both independently, and as part of a team
• Self-directed, results-oriented team player
• Innovative and creative
• Strong organizational skills and attention to detail
• Superior oral and written communication skills
• Well-developed interpersonal, and relationship building skills - with the ability to establish rapport with employers, clients, co-workers, community partners, etc.
• Excellent time management skills
• Multilingualism is considered an asset
• Experience in working with people from various cultural, ethnic and socio-economic backgrounds
• Experience working with multi-barriered clients, demonstrating a non-judgmental and positive approach to challenges
• Flexibility in workplace days and hours is required
• All candidates must have a valid Driver`s license and access to a reliable vehicle

Job Skills embraces diversity and encourages all qualified candidates to apply.
We thank all applicants, but only those to be interviewed will be contacted.

 JOB SKILLS
Hiring Committee
P.O. Box 34, 130 Davis Drive, Unit 14
Newmarket, ON, L3Y 2N1
E-mail:  hiring@jobskills.org

Job Developer
(F/T contract position based in Brampton)

SUMMARY

The Job Developer provides matching and placement services to clients who are unlikely to succeed in conducting their own job search, because of poor work habits, market perception barriers, or interpersonal skills. S/he plays a “hands-on” role of attending to client needs and issues in securing employment. S/he is responsible for establishing a direct relationship with employers – contacting them, meeting with them, encouraging them to provide opportunities for clients and trouble shooting when there are problems. Troubleshoot problems with Employer and/or Employment Consultant and the Job Developer Team.

RESPONSIBILITIES

• Outreach to Employers to identify opportunities in the "hidden" job market i.e. those not yet available in the competitive job market, which means the Employer has not started the recruiting process through job postings or job ads
• Assessment of an Employer's workplace capacity to provide a positive work experience and workplace training
• Identification of clients who are placement ready when the work opportunity is available
• Sensitivity/diversity training, workplace safety training, information on accommodation needs
• Support for Employers in identifying the skills and competencies required to perform work
• Matching an Employer's workplace/job needs with a client's capabilities
• Facilitating work placements, including volunteer, job test and hire, full time or part time work experience and on-the-job training opportunities
• Negotiating work placement agreements and contracts with clients and employers of varying durations, not to exceed one year, including the identification of workplace training objectives and commitments and financial incentives
• Monitoring and supporting the placement with the participant and the Employer to facilitate success
• Providing mentoring and coaching support during and after the placement, and
• Administering the contract with the Employer, including the timely processing and payment of financial incentives and managing 'flow through' employment and training incentives and supports
• Ensure Employer eligibility
• Development of a pool of mentors/coaches to support clients/participants
• Identification of the need for additional support (with client/participant and employer, as appropriate)
• Development of a support plan with the client/participant and the mentor/coach and employer (as appropriate)
• Linking clients/participants with mentors and coaches to provide support during and after job placement
• Monitoring of the mentor/coach relationship with clients and participants
• Participates in community activities and job fairs
• Networks with community and employment agencies as required
• Conducts outreach to clients and employers as necessary
• Attends staff meetings and participates in reporting and decision-making as required.
• Identifies professional development needs and participates in training opportunities.
• Other duties as assigned

QUALIFICATIONS

• Post Secondary Education/Job Developer Certificate an asset
• Experience in job development, employer outreach, and/or recruitment
• Varied and relevant work experience and knowledge of community resources, labour market and employment services
• Experience working with multi-barriered clients, demonstrating a non-judgmental and positive approach to challenges
• Superior oral and written communication skills, excellent time-management ability to multi-task in a fast-paced environment
• Experience with establishing and maintaining employer relationships (ie Business to Business sales)
• Excellent verbal and written skills in English
• Self-directed, results-oriented team player
• Strong organizational, planning and time management skills
• Strong outreach, organizational, team work and interpersonal skills
• Excellent facilitation and presentation skills
• Working knowledge of another language would be an asset
• Well-developed interpersonal and relationship-building skills, with the ability to establish rapport with employers, clients and co-workers
• Flexibility regarding assigned work hours and location
• Proficiency in MS Office Applications; Word, Excel, PowerPoint, Outlook
• Experience maintaining a contact database
• Candidates must be able to work with a diverse population, have a valid Driver's license and a reliable vehicle

Job Skills embraces diversity and encourages all qualified candidates to apply.
We thank all applicants, but only those to be interviewed will be contacted.

 JOB SKILLS
Hiring Committee
P.O. Box 34, 130 Davis Drive, Unit 14
Newmarket, ON, L3Y 2N1
E-mail:  hiring@jobskills.org