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Welcome Centre

Welcome Centre | Newcomer Settlement Services

New to Canada? You Don't Have to Figure It Out Alone.

Free settlement help, English classes, and employment support, all in one visit. The York Region Welcome Centres bring the services you need under one roof, so you're not stuck navigating the system by yourself.

Contact a Welcome Centre

About the Program

One Roof. Every Support You Need to Get Settled.

The York Region Welcome Centres are a one-stop service that helps newcomers and immigrants find their footing in York Region. Instead of chasing down separate offices for separate needs, you can access settlement support, language training, and employment services in one place, with staff who help coordinate your case across services.

Job Skills is one of five partner organizations that manage the Welcome Centres, alongside COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), and Social Enterprise for Canada (SEC). Together, we offer a flexible, cross-sector approach so you get the right support, whatever your situation looks like.

Job Skills operates the Markham North Welcome Centre and provides employment supports across all Welcome Centre locations in York Region.

Newcomers connecting during a work break

What's Included

What You Can Access at a Welcome Centre

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Core Immigrant Services

General settlement guidance and access to the resources you need to get established.

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Settlement & Integration Support

One-on-one help navigating life in York Region, from paperwork to community connections.

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English Language Classes

Language training to help you build the confidence and skills to work and live in Canada.

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Accreditation & Qualifications

Guidance on getting your credentials recognized so your experience counts here too.

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Employment Supports

Job search help, resume support, and connections to the Canadian labour market.

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Community-Based Services

Additional support based on local need, including legal, mental health, family counselling, and services for seniors and youth.

Eligibility

Who It's For

Immigrants and newcomers who need support and resources to integrate economically and socially into the Canadian labour market.

Get in Touch

How to Reach Us

General Inquiries

Call our toll-free line for questions about the Welcome Centre network: 1-877-761-1155

A Specific Location

Use the direct number listed for that Welcome Centre location below.

Welcome Centre Network

For more on the broader network across York Region, visit the Welcome Centre website.

Immigration, Refugees and Citizenship Canada logo

Locations

Welcome Centre Locations

Job Skills is one of five lead agencies operating Welcome Centre Immigrant Services locations in York Region. We specifically operate the Markham North location.

Markham South

7220 Kennedy Road
Markham, ON L3R 7P2

Hours

Mon-Thu: 8:30 am – 8:30 pm
Fri: 8:30 am – 4:30 pm
Sat: 10:00 am – 2:00 pm

Ph: 905-479-7926  |  Fax: 905-479-7425

Newmarket

16655 Yonge Street, Unit #26
Newmarket, ON L3X 1V6

Hours

Mon-Wed, Fri: 8:30 am – 4:30 pm
Thurs: 8:30 am – 8:00 pm

Ph: 289-841-3032  |  Fax: 905-853-6186 / 905-853-5743

Richmond Hill

9325 Yonge Street, Unit 31A
Richmond Hill, ON L4C 0A8

Hours

Mon-Fri: 8:30 am – 8:30 pm
Sat: 9:00 am – 3:30 pm

Ph: 289-842-3124  |  Fax: 905-884-3163

Vaughan

9100 Jane Street, Building H, Units 56-67
Vaughan, ON L4K 0A4

Hours

Mon, Wed: 8:30 am – 8:30 pm
Tues, Thu, Fri: 8:30 am – 4:30 pm
Sat: 10:00 am – 2:00 pm

Ph: 905-761-1155  |  Fax: 905-761-2080

Frequently Asked Questions

Common Questions

What is a Welcome Centre?

A Welcome Centre is a one-stop service for newcomers and immigrants in York Region. Instead of visiting separate offices for separate needs, you can access settlement support, English classes, and employment services all in one place.

Who runs the Welcome Centres?

Five partner organizations manage the Welcome Centre network together: Job Skills, COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), and Social Enterprise for Canada (SEC). Job Skills specifically operates the Markham North location and provides employment supports at every Welcome Centre location.

Who is eligible to use a Welcome Centre?

Immigrants and newcomers who need support and resources to integrate economically and socially into the Canadian labour market are welcome to access Welcome Centre services.

Which number should I call?

For general questions about the Welcome Centre network, call our toll-free line at 1-877-761-1155. If you want to reach a specific location directly, use the phone number listed for that location.

Does it cost anything to use these services?

No. Welcome Centre services are funded by Immigration, Refugees and Citizenship Canada (IRCC) and are free for eligible newcomers and immigrants.

Do I need to register in advance?

You can contact your nearest Welcome Centre location directly, or call the toll-free general inquiries line, to find out what to bring and how to get started.

Ready to Get Settled?

Reach out to your nearest Welcome Centre location and take the first step.

Contact a Welcome Centre
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