Are you a newcomer to Canada looking to begin or grow your career in customer service? Whether you are entering the workforce for the first time in Canada or looking to strengthen your skills, the right training can help you build confidence and open doors to new opportunities. Customer service is one of the most in-demand sectors in the Greater Toronto Area (GTA), and Job Skills is here to help you get started.
That’s why we are excited to invite you to our Customer Service Workshop on Tuesday, September 23, 2025, from 10 a.m. to 12 p.m. at the Markham North Welcome Centre, 8400 Woodbine Avenue, Suite 102 & 103, Markham, ON.
This free workshop has been designed specifically for newcomers to Canada who are ready to explore customer service careers and gain the skills employers value most.
Why Customer Service is a Great Career Choice
Customer service roles are at the heart of almost every business. From retail and hospitality to financial services and healthcare, strong customer service skills are essential. For newcomers, these roles provide an excellent entry point into the Canadian job market because:
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They are widely available – Customer service jobs are in high demand across York Region and the GTA.
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They build transferable skills – Communication, problem-solving, and teamwork are valuable in any career path.
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They provide networking opportunities – Every customer interaction is a chance to connect and grow your professional experience in Canada.
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They can lead to career growth – Many managers and business leaders began their careers in customer service roles.
What You’ll Learn at the Workshop
The Customer Service Workshop is more than just a training session—it’s an opportunity to practice your skills, gain insights, and leave with a certificate that adds value to your resume.
Here’s what you can expect:
✅ Learn what makes great customer service – Understand Canadian workplace expectations, customer-first approaches, and how to handle difficult situations professionally.
✅ Discover how to use your skills in customer service roles – Learn how to highlight your past experiences, including international work, and apply them to Canadian job opportunities.
✅ Receive a certificate at the end – Show employers that you’ve completed recognized training, giving you an advantage when applying for jobs.
✅ Enjoy light refreshments – Take the opportunity to network with other newcomers, share experiences, and build connections.
Workshop Details
Location: Markham North Welcome Centre, 8400 Woodbine Avenue, Suite 102 & 103, Markham, Ontario
Date: Tuesday, September 23, 2025
⏰ Time: 10:00 a.m. – 12:00 p.m.
Why Attend at the Markham North Welcome Centre?
The Welcome Centre in Markham North is a trusted hub for newcomers in York Region. With support services, workshops, and connections to employers, it’s the perfect place to start your career journey. By attending this workshop, you’ll also learn more about other free programs and resources available to help you succeed in Canada.
Take the Next Step
If you’re ready to start your customer service career in Canada, this workshop is your chance to gain practical skills, meet others on a similar journey, and walk away with tools that make a difference in your job search.
Register today to secure your spot:
https://www.eventbrite.com/e/customer-service-skills-for-newcomers-tickets-1612029957999?aff=oddtdtcreator&keep_tld=1
