Event Type : Workshops

Would you like to develop your customer service skills? This workshop will show you how to improve your customer support skills, manage customers successfully and resolve complaints through the application of effective customer service strategies.

So tell me about yourself. What do you do? Your answer to this question is important. It could be an opportunity missed if you don’t know how to answer with confidence. This workshop will guide you through the process of building your pitch so the next time you hear this question you are ready to sell yourself!

This introductory workshop series will consist of four workshops occurring on Zoom. Workshops will focus on: Introduction to Zoom; Microsoft Word, Excel, PowerPoint, and Google Suite.

October 26 – Google Suite 

Learn how to effectively write an accomplishment statements that will impress an employer.

The hidden job market are jobs that aren’t advertised or posted online. Employers sometimes do not post jobs online for a number of reasons  e.g. they might be trying to save money on advertising, or they might prefer getting candidates through an internal referral. Find out how you can access the hidden job market by attending this webinar.

You are invited to learn about Dialectical Behaviour Therapy from
our guest Speaker, Kristen Bellows. DBT skills are life skills that
everyone can use! They involve mindfulness, how to regulate your
emotions, tolerate distress, and how to communicate better. These
skills are for everyone!

• Oct 27, 2021 @ 2:00pm
• Nov 24, 2021 @ 2:00pm

Learn how to create opportunities for yourself through networking and direct approach techniques. In this workshop, you will learn how to be an enterprising job applicant who can take the initiative to generate job opportunities for yourself.

Learn how to interview like a pro. In this workshop you will identify the steps to help you prepare for your next interview and learn how to leave a positive impression with your potential employer. Ace your interview with strategies discussed in this workshop.

Do you know what attributes employers value? Build your understanding of what employers expect from their employees in order to retain their job. Learn how to improve your soft skills, identify your strengths, and increase your value to an employer.

Attend this workshop to learn how to establish a healthy work/life balance by learning about resources available to you and how to put them to use. In addition, this workshop will show how the skills you have mastered and the skills you are learning relate to the job market and how to use these attributes to source jobs and advance your career goals.

Learn how to effectively write an accomplishment statements that will impress an employer.

Accommodations and Disclosures for Individuals with Disabilities
Introduction CLCYR and Areas of Law
Governing Legislation
Service standards for persons with disabilities under the AODA and Building Code
Rights and Responsibilities for individuals with disabilities in employment under the Human Rights Code and the Employment Standards Act

Are you in need of a resume overhaul and not sure where to begin? We are here to help. In this workshop, you will learn about the key parts of a resumes, understand the different types of resumes and understand how to choose the best one for your job search needs. This is your first step to a Resume Renovation.

A cover letter is the first document an employer sees; it is the first impression you make to potential employers. Learn how to make it work for you with tips and strategies that will guide you through writing a well-crafted cover letter.

Employers tend to hire you for what you know, for what you are learning, and for your people skills. In this workshop, you will learn how to identify your existing skills through a self-assessment activity. You will also learn how to describe your skills in a way that will help you stand out next to the competition.

This event will provide you with excellent tools to deal with critical times at the workplace by understanding Emotional Intelligence. The skills involved in emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. This knowledge has become an important competency in human resources departments across the globe and researchers are confirming that it is time for emotional intelligence to be taken seriously.

Attend this Apprenticeship information session to explore potential opportunities in the trades, understand the apprenticeship process, learn about incentives/scholarships available and see if you qualify. This information session will explore the various types of apprenticeships offered, eligibility criteria, funding options, the application process and help you prepare to begin this process.

Learn how to interview like a pro. In this workshop you will identify the steps to help you prepare for your next interview and learn how to leave a positive impression with your potential employer. Ace your interiew with strategies discussed in this workshop.

Join us for a Virtual/Video Interviewing Workshop to learn how to prepare and ace these types of interviews! A Facilitator will offer tips and best practices for virtual/video interviews, including real-time interviews (e.g. via Skype) and interviews where candidates record their answers to computer-generated questions. There will then be an opportunity for presenters to answer questions about what sets candidates apart in the process.

Are you in need of a resume overhaul and not sure where to begin? We are here to help. In this workshop, you will learn about the key parts of a resumes, understand the different types of resumes and understand how to choose the best one for your job search needs. This is your first step to a Resume Renovation.

Second Career is an Ontario Government program that helps you train for a new job. If you were laid off any time after January 1, 2005 you may be eligible to apply for Second Career. This session will provide step-by-step information about the eligibility and suitability criteria for Second Career and will discuss the financial support that may be available, along with direction for next steps in the process.

The Internet is flooded with work from home opportunities. One of the biggest challenges is finding one that is legitimate. This workshop will provide you with tips on how to safely investigate a prospective opportunity, how to recognize a scam, and what you should do if you think you have been scammed.

Learn how to interview like a pro. In this workshop you will identify the steps to help you prepare for your next interview and learn how to leave a positive impression with your potential employer. Ace your interiew with strategies discussed in this workshop.

You are invited to learn about Dialectical Behaviour Therapy from
our guest Speaker, Kristen Bellows. DBT skills are life skills that
everyone can use! They involve mindfulness, how to regulate your
emotions, tolerate distress, and how to communicate better. These
skills are for everyone!

• Nov 24, 2021 @ 2:00pm

This workshop will highlight library programs and services to help you gain meaningful employment or further your career. We will also go over other useful programs and services offered by Markham Public Library. There will be a Q & A session where we can address questions you have.

Are you in need of a resume overhaul and not sure where to begin? We are here to help. In this workshop, you will learn about the key parts of a resumes, understand the different types of resumes and understand how to choose the best one for your job search needs. This is your first step to a Resume Renovation.

Would you like to develop your customer service skills? This workshop will show you how to improve your customer support skills, manage customers successfully and resolve complaints through the application of effective customer service strategies.

So tell me about yourself. What do you do? Your answer to this question is important. It could be an opportunity missed if you don’t know how to answer with confidence. This workshop will guide you through the process of building your pitch so the next time you hear this question you are ready to sell yourself!

The hidden job market are jobs that aren’t advertised or posted online. Employers sometimes do not post jobs online for a number of reasons e.g. they might be trying to save money on advertising, or they might prefer getting candidates through an internal referral. Find out how you can access the hidden job market by attending this webinar.

Learn how to create opportunities for yourself through networking and direct approach techniques. In this workshop, you will learn how to be an enterprising job applicant who can take the initiative to generate job opportunities for yourself.

This workshop will explore whether or not owning your own business is the right employment choice for you. The discussion includes the pros and cons of self-employment, what you need to know to help you get started, and your next steps

Do you know what attributes employers value? Build your understanding of what employers expect from their employees in order to retain their job. Learn how to improve your soft skills, identify your strengths, and increase your value to an employer.

Employers tend to hire you for what you know, for what you are learning, and for your people skills. In this workshop, you will learn how to identify your existing skills through a self-assessment activity. You will also learn how to describe your skills in a way that will help you stand out next to the competition.

Learn how to effectively write an accomplishment statements that will impress an employer.

Are you in need of a resume overhaul and not sure where to begin? We are here to help. In this workshop, you will learn about the key parts of a resumes, understand the different types of resumes and understand how to choose the best one for your job search needs. This is your first step to a Resume Renovation.

After taking this workshop you will understand how you can make an impact with you resume. You will learn how to analyze a Job posting and then extract the relevant information to make a STAND out resume that sells your best skills and accomplishments.

Second Career is an Ontario Government program that helps you train for a new job. If you were laid off any time after January 1, 2005 you may be eligible to apply for Second Career. This session will provide step-by-step information about the eligibility and suitability criteria for Second Career and will discuss the financial support that may be available, along with direction for next steps in the process.

Networking is more important than ever. Only 15% of jobs available are ever advertised, this means that the other 85% of jobs can only be found through networking and LinkedIn has become essential to any Networker’s Tool-Kit. In this session you will learn how to create a profile that will make you stand-out next to the competition.

A cover letter is the first document an employer sees; it is the first impression you make to potential employers. Learn how to make it work for you with tips and strategies that will guide you through writing a well-crafted cover letter.

Identify key strategies on how to make sure that your resume gets through the Applicant Tracking Software (ATS) and onto to the desk of your future employer.

Attend this Apprenticeship information session to explore potential opportunities in the trades, understand the apprenticeship process, learn about incentives/scholarships available and see if you qualify. This information session will explore the various types of apprenticeships offered, eligibility criteria, funding options, the application process and help you prepare to begin this process.

Learn how to interview like a pro. In this workshop you will identify the steps to help you prepare for your next interview and learn how to leave a positive impression with your potential employer. Ace your interiew with strategies discussed in this workshop.

Learn how to effectively write an accomplishment statements that will impress an employer.

Are you in need of a resume overhaul and not sure where to begin? We are here to help. In this workshop, you will learn about the key parts of a resumes, understand the different types of resumes and understand how to choose the best one for your job search needs. This is your first step to a Resume Renovation.